Refund Policy

Effective Date: October 23, 2025

1. Introduction

Thank you for using Dukan Wala. This Refund Policy explains our stance on refunds for wallet recharges made through the Razorpay payment gateway.

2. No Refund Policy

All wallet recharges made via Razorpay are final and non-refundable. We do not process refunds under any circumstances, including but not limited to:

• Accidental or incorrect recharge amounts.
• Change of mind after adding funds to the wallet.
• Unused wallet balance.
• Technical issues not caused by Dukan Wala.

3. Contact Us

If you have any questions regarding our refund policy, please contact us at [email protected].