Terms & Conditions

Effective Date: October 23, 2025

1. Introduction

Welcome to Dukan Wala. By using our application, you agree to abide by these terms and conditions. Please read them carefully.

2. User Responsibilities

As a user of Dukan Wala, you agree to:

• Provide accurate and complete information when using our services.
• Use the app only for lawful purposes and in compliance with all applicable regulations.
• Keep your account credentials secure and not share them with others.

3. Service Usage

Dukan Wala provides digital services including product catalog management, WhatsApp marketing, banner creation, and business analytics. We reserve the right to modify or discontinue any feature at our discretion.

4. Payment & Refund Policy

All payments made through the app, including wallet recharges via Razorpay, are final and non-refundable.

5. Termination

We reserve the right to suspend or terminate user accounts that violate these terms, misuse our services, or engage in fraudulent activities.

6. Limitation of Liability

Dukan Wala is not responsible for any indirect, incidental, or consequential damages arising from the use of our services.

7. Changes to Terms

We may update these terms periodically. Continued use of our services implies acceptance of the revised terms.

8. Contact Us

If you have any questions about these Terms & Conditions, please contact us at [email protected].